# Review System ### **Review Criteria for Service Providers** * After each completed job, the client (Builder) will review the Service Provider on a general 5 star scale based on the following categories: * **Skill Proficiency**: Did the Service Provider have the skills required to complete the Builder’s request? * **Availability**: Were they accessible and available as expected? * **Quality of Work**: How well did the final output meet the Builder's needs? * **Adherence to Schedule**: Did they meet deadlines and respond to time-sensitive tasks? * **Communication**: How clearly did they communicate with the Builder team? * **Cooperation**: Were they easy to work with and collaborative in their approach? ### **Review Criteria for Builders** * Service Providers will also review the Builders to ensure balanced accountability. Key review points for Builders include: * **Clarity of Instructions**: Did the Builder give clear, actionable guidance for the Service Provider? * **Timely Responses**: Was the Builder responsive when the Service Provider needed feedback or clarification? * **Payment and Compensation**: Did the Builder honor agreed-upon payment terms? * **Respect & Professionalism**: Was the Service Provider treated with respect and professionalism? ### **Review Mechanics** * Reviews will be stored as part of the profile of both the Service Provider and the Builder. * Reviews will be weighted and factored into overall ranking and visibility within the platform. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://serious-people.gitbook.io/serious-amm/product-overview/functional-specifications/review-system.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.