Review System

How We Elevate the Best in Our Industry

Review Criteria for Service Providers

• After each completed job, the client (Builder) will review the Service Provider on a general 5 star scale based on the following categories:

  • Skill Proficiency: Did the Service Provider have the skills required to complete the Builder’s request?

  • Availability: Were they accessible and available as expected?

  • Quality of Work: How well did the final output meet the Builder's needs?

  • Adherence to Schedule: Did they meet deadlines and respond to time-sensitive tasks?

  • Communication: How clearly did they communicate with the Builder team?

  • Cooperation: Were they easy to work with and collaborative in their approach?

Review Criteria for Builders

• Service Providers will also review the Builders to ensure balanced accountability. Key review points for Builders include:

  • Clarity of Instructions: Did the Builder give clear, actionable guidance for the Service Provider?

  • Timely Responses: Was the Builder responsive when the Service Provider needed feedback or clarification?

  • Payment and Compensation: Did the Builder honor agreed-upon payment terms?

  • Respect & Professionalism: Was the Service Provider treated with respect and professionalism?

Review Mechanics

• Reviews will be stored as part of the profile of both the Service Provider and the Builder.

• Reviews will be weighted and factored into overall ranking and visibility within the platform.