# Security & Privacy ### Data Protection User data is secured through Firebase's enterprise-grade encryption standards and Neon's isolated database instances. Sensitive information is encrypted at rest and in transit, with automated daily backups and point-in-time recovery. Access to production data is restricted to authorized personnel through role-based controls. ### System Security Our security infrastructure leverages Firebase Authentication for secure user management, including email/password and social provider authentication. Vercel's edge network provides DDoS protection, while Heroku's security features guard against common web vulnerabilities. We implement rate limiting on API endpoints and maintain security logs for system access. ### Compliance The platform implements core data privacy features aligned with most institutional guidelines guidelines. Firebase's security rules and Neon's compliance tools help manage data access and retention policies. Users can request their data or deletion through submitting a ticket in the self service portal on Serious AMM. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://serious-people.gitbook.io/serious-amm/technical-overview/security-and-privacy.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.