Security & Privacy

Our Approach to Keeping You Safe

Data Protection

User data is secured through Firebase's enterprise-grade encryption standards and Neon's isolated database instances. Sensitive information is encrypted at rest and in transit, with automated daily backups and point-in-time recovery. Access to production data is restricted to authorized personnel through role-based controls.

System Security

Our security infrastructure leverages Firebase Authentication for secure user management, including email/password and social provider authentication. Vercel's edge network provides DDoS protection, while Heroku's security features guard against common web vulnerabilities. We implement rate limiting on API endpoints and maintain security logs for system access.

Compliance

The platform implements core data privacy features aligned with most institutional guidelines guidelines. Firebase's security rules and Neon's compliance tools help manage data access and retention policies. Users can request their data or deletion through submitting a ticket in the self service portal on Serious AMM.